Refunds will be processed once your return is received and inspected in our warehouse in a maximum of 7 days from the date on which Handpickedbyasra.com receives returned goods. We will send you an email/Whatsapp message to notify you that we have received your returned item.

If everything is in order, then your refund will be processed, and the amount will be refunded to your original method of payment for prepaid orders. For cash on delivery orders, we will ask you to provide us with your bank account details and credit the refund amount in the same.

In case of prepaid order through UPI, Credit Card, Debit Card, or Net Banking, the amount will be refunded back to the account from which it was paid within 3-5 working days.

Please note that Cash-on-Delivery charges and Shipping Charges (if applicable) are not refundable.